Frequently Asked Questions
Yes, you can! We know Christmas is all about perfect timing, so just select your desired dispatch date at checkout. To ensure a smooth delivery, especially during the busy holiday season, we recommend scheduling a day or two early. Your Christmas hamper will arrive right on time to spread holiday cheer across Melbourne.
Definitely! Just enter the recipient’s address in the shipping details, and we’ll take care of the delivery. Plus, all our Christmas hampers are sent without receipts or prices inside —perfect for sending gifts directly. Just set it and forget it; we’ll handle the details!
Our Christmas hampers are presented in elegant, festive packaging that’s sure to make an impression. Each hamper arrives in a luxurious black and gold embossed box, with the contents beautifully wrapped in recyclable, holiday-themed tissue. You can also include a personalised holiday message on a complimentary gift card—just add your note during checkout.
We offer a flat $10 shipping rate across Melbourne, even if you’re sending multiple hampers to the same address. It’s our way of keeping holiday gifting affordable. For full details, check out our Shipping Policy page.
Of course! A heartfelt message makes any gift extra special. Just write your Christmas greeting in the ‘Add Note’ section at checkout, and we’ll ensure it’s included in the hamper. Whether it’s a “Merry Christmas” or a “Season’s Greetings,” we’ll make sure your words make it magical.
During checkout, you’ll have the option to choose your dispatch date. We work hard to ensure delivery on your chosen date, but during the Christmas rush, please allow up to 48 hours for processing. For more details, visit our Shipping Policy page.
Yes, we can spread Christmas cheer globally! For an international shipping quote, please reach out to us directly or email hello@cremornestreethampers.com.au. We’ll help you share the holiday spirit far and wide.
Yes! We specialise in creating customised Christmas hampers for corporate gifting. If you’re looking to place a larger order for clients or employees, contact us at hello@cremornestreethampers.com.au, and our team will help you design the perfect gift selection. Bulk orders also qualify for special rates—just ask us for details.
Absolutely! We can incorporate your branding into the hampers to make them extra special for your clients or team. Options include branded ribbons, gift tags, or custom packaging. Just let us know your requirements, and we’ll make it happen!
Yes! Our Christmas hampers are curated with holiday-themed treats and items to add a festive touch. Depending on the hamper you choose, items may include holiday chocolates, festive wines, seasonal decorations, and more. Each hamper is designed to capture the joy and warmth of Christmas.
Yes, we offer alcohol-free options for those who prefer it. Just check the hamper description or contact us for details. We want to make sure everyone has a gift they can enjoy.
If the recipient isn’t available at the time of delivery, our courier will follow standard procedures, which usually involve leaving the parcel in a safe place or leaving a card with collection details. For extra peace of mind, you can provide special delivery instructions at checkout.
We’re here to make your Christmas gifting as easy as possible! Contact us here or send us an email at hello@cremornestreethampers.com.au, and we’ll respond as quickly as possible.