IS IT POSSIBLE TO ORDER A GIFT HAMPER FOR A LATER DATE?
Well aren't you organised (go you!), you definitely can. Pop your order in online and choose your desired dispatch day of delivery and we’ll have your gift box sent out on this date. Bearing in mind that TNT couriers can he held up at times please make sure you order a day or two earlier.
CAN YOU SEND MY GIFT BOX DIRECTLY TO THE RECIPIENT?
Of course. Just put their address in the shipping address details when you check out which should be different to your billing address.
I AM SENDING MY GIFT BOX DIRECT. I DON’T WANT A RECEIPT OR ANY PRICES IN THE DELIVERY.
We never include receipts or inventory/packing slips inside any of our boxes, knowing that they are almost always a gift. Instead, they will be emailed to you.
WHAT DOES THE CREMORNE STREET HAMPERS PACKAGING INCLUDE?
Cremorne Street Hampers takes great pride in our premium packaging, and we believe this is all part of our gifting experience. Your gift contents are sent in a black gold embossed gift hamper printed with our logo. Inside the box you will find black and gold printed recyclable tissue sealed over the gift box contents. A note for the recipient will be written on one of our complimentary gift cards, therefore if you wish for a note to be included in your purchase, required details must be written in the 'Add Note' section during checkout. Also if you wish to remain anonymous please request in this box also.
WHAT’S YOUR RETURN POLICY?
Information on our Returns Policy can be found here.
I’M LOOKING TO PLACE A LARGER CORPORATE ORDER, WHERE DO I START?
We’d love to help you curate the perfect Cremorne Street Hampers gift box for all your corporate needs! Email us at firstname.lastname@example.org and we’ll get back to you within 24 hours.
CAN I ADD A PERSONALISED NOTE?
Who doesn’t like getting a thoughtful note! Each Cremorne Street Hampers gift includes a note (if you wish). Simply provide us with your message at checkout and we’ll handle the rest.
HOW MUCH DOES SHIPPING COST?
We have a flat shipping rate of $10.
If you’ve selected two gifts for the same address this will still be $10
For more information on shipping, head to our Shipping and Returns page here.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
When checking out simply choose your delivery dispatch date. If your order is urgent, we try our best to get the gift sent out on your dispatch date but depending on the time it was ordered it may take 48 hours. Please note that during the Christmas period these times may vary. For more information on shipping, head to our Shipping and Returns page here.
DO YOU DELIVER INTERNATIONALLY?
GOT ANOTHER QUESTION?